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Author	Rick Kash
Title	How companies win:profiting from demand-driven business models no matter what business you're in /Rick Kash
ISBN	978-006-20-0045-3
Imprint	New York : HarperBusiness, 2010
Call Number	HD58.8 K19H 2010
Edition	1st ed
Physical	x,256 p. : ill
Note	Includes bibliographical references and index
Subject	Organizational changeOrganizational effectivenessCustomer relationsConsumer satisfactionCustomer services -- ManagementSuccess in business

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