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Cover
 Author  Osterwalder, Alexander
 Title 
Value proposition design : how to create products andservices customers want / Alexander Osterwalder, YvesPigneur, Gregory Bernarda, Alan Smith
 ISBN  978-111-89-6805-5
 Imprint  Hoboken : John Wiley & Sons, 2014
 Call Number  HF5415.5 O83
 Physical  xxv, 290 p. : color illustrations
 Note  Includes index
 Subject  Customer services--Management
 Subject  Quality control
 Subject  Production management--Quality control
 Subject  Business planning
 Subject  Strategic planning
 Subject  Customer relations
 Coorperative Author  Pigneur, Yves
 Coorperative Author  Bernarda, Gregory
 Coorperative Author  Smith, Alan
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No. Type CallNumber/Barcode Shelf Status
1. English General Books
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HF5415.5 O83 2014  
  Barcode: 201402536
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Relate Records
    Author [Osterwalder, Alexander]

    Subject [Quality control]
    Subject [Business planning]
    Subject [Strategic planning]
    Subject [Customer relations]

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