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LEADER 00000nam 2200000uu 4500
001 40910
003 ULIBM
008 141006s20149999eng 000 0 eng d
020 ^a9780071821148
050 00 ^aHD57.7^bB766C
100 1 ^aBrown, Linden
245 14 ^aThe customer culture imperative :^ba leader's guide todriving superior performance /^cDr. Linden R. Brown andChris L. Brown.
260 1 ^aNew York :^bMcGraw-Hill Education,^c2014
300 ^axvii, 318 p. :^billustrations
504 ^aIncludes bibliographical references and index.
650 0 ^aLeadership.
650 0 ^aConsumer satisfaction.
700 1 ^aBrown, Chris L.
945 ^p720^l0^i201401255
999 ^aRodjaney

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