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LEADER 00000nam 2200000uu 4500
001 47044
003 ULIBM
008 170419s20169999eng 000 0 eng d
020 ^a9781944659011
050 00 ^aHF5415.13^bW799S
100 1 ^aWirtz, Jochen
245 10 ^aServices marketing :^bpeople, technology, strategy /^cJochen Wirtz
250 ^a8th ed.
260 ^aBoston :^bPrentice Hall,^c2016
300 ^axvii, 783 p. ;^bill.
504 ^aIncludes bibliographical references and indexes
650 0 ^aMarketing^xManagement
650 0 ^aProfessions^xMarketing
650 0 ^aService industries^xMarketing
650 0 ^aCustomer services^xMarketing
700 1 ^aWirtz, Jochen
945 ^p2555^l0^i201604554
945 ^p2555^l0^i201604581
999 ^aRodjaney

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No.	Type	CallNumber/Barcode	Shelf	Status
1.	English General Books	HF5415.13 W799S 2016 C.1 Barcode: 201604554	General Books	On Shelf Request
2.	English General Books	HF5415.13 W799S 2016 C.2 Barcode: 201604581	General Books	On due return at 11 March 2568 Request
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Author [Wirtz, Jochen]

Essentials of services marketing / Jochen Wirtz

Subject [Marketing Management]

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