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LEADER 00000nam 2200000uu 4500 | |||
001 52234 | |||
003 ULIBM | |||
008 210208s20029999eng 000 0 eng d | |||
020 ^a9780273661955 | |||
050 0 ^aHF5415.5^bS659M | |||
100 1 ^aSmith, Shaun | |||
245 10 ^aManaging the customer experience :^bturning customers into advocates /^cShaun Smith | |||
260 ^aLondon :^bFinancial Times Prentice Hall,^c2002 | |||
300 ^axvi, 254 p. :^bill. | |||
650 0 ^aCustomer relations | |||
650 0 ^aRelationship marketing | |||
650 0 ^aCustomer loyalty | |||
700 1 ^aWheeler, Joe | |||
945 ^p350^l0^i201901727 | |||
999 ^aRodjaney |
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1. | ![]() English General Books | HF5415.5 S659M 2002 Barcode: 201901727 | On due return at ![]() | ||||||
Note:อภินันทนาการโดย สมาคมส่งเสริมเทคโนโลยี (ไทย-ญี่ปุ่น) | |||||||||
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